A Customer From ANCHORAGE, AK Gave a 2.6 Star Rating On Their 2020 GMC 1500 Sierra Service Experience

I don���t understand why I cannot schedule a repair or service work for my vehicle. I was told they are 3 weeks out and it���s first come first serve and that I could drop my vehicle with them with an unknown time of when repair would be made or how long it would take or even when they would look at it. It���s very hard to drop off a vehicle for weeks that I drive daily for repairs or service work with the mentality of we will get to it when we get to it. Unfortunate if this is the new normal.